Description
Please note: your routine cleaning will proceed as normal when your credit runs out, we will put a payment slip through your door, at this stage you can buy another package, pay as you go or cancel our services.
On your collection day please leave your bin out until 6pm, our team will return the bin to your garden once we have completed the service.
PLEASE DO NOT SELECT ANY DAY OTHER THAN THE DAY YOUR BIN IS NORMALLY EMPTIED AS IT WILL NOT BE DONE THAT DAY. We provide an expedient service in which your bin is cleaned as soon as possible after it has been emptied so that you can resume placing waste in it. Smelloway has a fortnightly rota, which means we are in each area on each of their waste collection days we basically chase the bin truck all day). PLEASE PROVIDE CORRECT MOBILE PHONE NUMBER If your waste collection is today or tomorrow, it is unlikely to be cleaned on either of these days due to the demands in administration and is likely to be carried out on your next schedule waste collection date. In a rare instance we cannot complete your clean until the time after that you will be contacted and informed. Rest assured you will receive a text message the night before your bin is due to be cleaned.
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